Q

PLEASE TAKE NOTE

First Home Finance is regulated under The National Housing Code, Part 3, Financial Interventions, and reference is hereby made to Section 7 ‘Programme Implementation and Fund Administration’, sub section 7.11. which reads, in part, “No lender or any other party may charge an administration fee specifically for First Home Finance applications.” 2 National Housing Finance Corporation

All First Home Finance origination partners assisting applicants, without exception, must adhere to the Policy and not charge applicants any fee, regardless of fee description on their part, for accessing First Home Finance subsidy. Failure to adhere to this Policy directive will result in the NHFC permanently terminating the working relationship and barring the non-compliant partner from any future participation in the Programme.

WELCOME TO THE NHFC

The NHFC exists to ultimately serve low­-to-middle income households by giving them the opportunity to live with dignity. The NHFC facilitates end to end solution which addresses the human settlement funding and financing needs, by providing various funding instruments to suit specific intervention required.

The instruments can be segmented into two categories being development/project finance and funding through retail intermediaries to the following type of entities:

  • Social Housing Institutions (SHI),
  • Other Delivery Agents (ODA),
  • Developers
  • Contractors,
  • Micro Finance Institutions (MFls),
  • Co-operative Finance Institutions (CFls), Community Based Organisations (CBO) and Housing Co-operatives.

The NHFC also provides the following services to Local and Provincial authorities:

• Construction support,
• Strategic partnership, and
• Fund management.

In addition, the NHFC administers the FIRST HOME FINANCE which is a grant programme for first home owners.

ABOUT US

OUR PURPOSE, MISSION & VALUES

Our Purpose is to Serve the South African households evolving needs of access and affordability to adequate housing, in quality living environment, and our Mission is to provide innovative and affordable housing finance solutions for the low-to-middle income market. We do this by applying our Values, which are Accountability, Collaboration, Excellence, Leadership, Integrity, Innovation, Diversity, Ubuntu and Professionalism.

OUR MANDATE

The NHFC provides wholesale funding in the affordable housing market mainly to social housing institutions, non-banking retail intermediaries, privately owned property developers, construction companies and investors. It also provides loans and other form of wholesale funding (equity and quasi equity) to certain niche businesses that are in the affordable housing market.
The NHFC delivers on its mandate as prescribed in the Government Gazette of 1997 performing…

fraud-hotline-info

Trust us, Talk to us…

NHFC is committed to the highest ethical, moral and legal standards in the conduct of its business. At NHFC ethical behavior is the responsibility of every person in the company and is reflected, not only in our relationships with each other but with out customers, suppliers, shareholders, and other stakeholders. In line with this commitment, we expect our stakeholders, who may suspect or become aware of any violation of this commitment to communicate these matters through the appropriate channels provided by NHFC.

Contact the NHFC Fraud and Ethics line

FreeCall: 0800 004 834 | E-mail: nhfc@tip-offs.com
FreeFax: 0800 007 788 | Website: www.tip-offs.com
FreePost: KZN 138, Umhlanga Rocks, 4320

Page updated 16 October 2025